Job Description

Business Analyst (BA)

A company is looking to recruit a full-time Business Analyst (BA) who will be responsible for identifying business needs and operational capabilities within the organization. The BA will focus on understanding business processes, gathering and analyzing data, and collaborating with stakeholders to recommend solutions that align with the company's objectives and core systems.

The Business Analyst will act as a liaison between business units and IT teams to ensure that processes and systems are aligned with company goals and strategies.

Key Responsibilities:

Business Requirements & Process Analysis:

• Work closely with stakeholders (management, users, clients) to gather, define, and document business requirements.
• Conduct interviews and workshops to capture business processes, workflows, and identify problematic areas.
• Define clear, actionable user stories, use cases, and functional specifications.

Business Process Analysis & Design:

• Analyze existing business processes to identify inefficiencies and recommend improvements aligned with current system operations.
• Recommend business process changes to optimize efficiency, reduce costs, and enhance overall performance.
• Collect, analyze, and interpret business data to support decision-making and process optimization.
• Work with technical teams to design solutions that meet business requirements and ensure alignment with organizational goals and core system operations.
• Collaborate with developers and other team members to ensure smooth implementation of solutions.

Stakeholder Communication & Management:

• Act as the primary point of contact between business stakeholders and technical teams.
• Communicate project progress, risks, and issues to stakeholders and leadership.
• Manage stakeholder expectations and ensure their needs are addressed throughout the project lifecycle.

Project Support & Implementation:

• Support project managers in defining project scope, goals, and timelines.
• Participate in user acceptance testing (UAT) to ensure the delivered solution meets business requirements and is of the expected quality.
• Provide training to end-users on new processes.
• Assist in change management reviews to ensure smooth transitions and adoption of new processes.

Required Skills and Qualifications:

Experience:

• Proven experience as a Business Analyst or similar role in business analysis, data analysis, or process improvement.
• Experience with tools such as Microsoft Excel, Visio, or similar business analysis and reporting tools.

Key Skills:

• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal skills.
• Strong negotiation skills for the prioritization of requirements.
• Experience with business process modeling and requirements documentation.
• Knowledge of Agile, Scrum, or other project management methodologies.
• Experience with data analysis, reporting, and data visualization tools.
• Ability to work independently as well as part of a cross-functional team.
• Knowledge of SQL.

Additional Skills:

• Experience working in Agile environments.
• Understanding of the software development lifecycle (SDLC).
• Strong organizational and management skills.

Benefits:

• Flexible working hours
• Gym in Premises
• Birthday Leave
• Health Insurance
• Life Insurance
• Canteen Allowance
• Transport Allowance
• Longer Maternity / Paternal leave
• Returning Mothers Benefit
• Children Sick Leave
• Pension Plan Incentive (after 2 years of Seniority)
• Active Ageing Incentive
• Study / Exam Leave
• Sports and Cultural Leave
• Sponsorship for Training
• Canteen Facility

This is a great opportunity for a Business Analyst to drive improvements and implement effective solutions within the organization.

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