Customer Service Agent job at Destinee Travel Chicago, IL, US

Job Description

We are searching for a friendly and professional Customer Service Agent to join our team. As a Customer Service Agent, you should be passionate about seeing the world and helping others do the same. This role involves planning holidays, suggesting travel destinations, maintaining client files, and managing large-scale events.

In this position, your ultimate goal will be to keep our clients satisfied and loyal for future services. The ideal candidate will be an excellent communicator with in-depth knowledge of domestic and international travel destinations. To succeed in this role, you should also possess outstanding negotiation and sales skills.

You will also:

Arrange travel for business and vacation customers
Determine customers’ needs and preferences, such as schedules and costs
Plan and arrange tour packages, excursions, and day trips
Find fare and schedule information
Calculate total travel costs
Book reservations for travel, hotels, rental cars, and special events, such as tours and excursions
Tell clients about what their trip will be like, including giving details on required documents, such as passports or visas
Give advice about local weather conditions, customs, and attractions
Make alternative booking arrangements if changes arise before or during the trip.

No experience necessary

Training will be provided

IATA /IATAN & CLIA cards available after training.

Flexible schedules

Full time & part time availability

Additional Compensation:

Tips
Bonuses

Work Location:

Fully Remote

Benefits:

Signing bonus
Work from home
Flexible schedule
Other

This Company Describes Its Culture as:

Detail-oriented -- quality and precision-focused
Innovative -- innovative and risk-taking
Aggressive -- competitive and growth-oriented
Outcome-oriented -- results-focused with strong performance culture
Stable -- traditional, stable, strong processes
People-oriented -- supportive and fairness-focused
Team-oriented -- cooperative and collaborative

Job Tags

Full time, Part time, Local area, Remote work, Relocation package, Flexible hours,

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