Job Description

We’re seeking a dependable, detail-oriented, and customer-focused Front Desk Receptionist to be the welcoming face of our plastic surgery practice. This role is crucial to the smooth operation of our office and the high-quality care we provide every patient.

If you're hardworking, punctual, and passionate about patient care , this is your chance to grow with a respected team in a professional and supportive environment.

Job Responsibilities:

• Warmly greet and assist patients during check-in and check-out
• Manage a multi-line phone system: schedule appointments, take messages, and direct calls professionally
• Accurately verify and input patient information and update records
• Provide patients with information about treatments, skincare products, and follow-up visits
• Package and process skincare product orders for online customers
• Coordinate with clinical staff to ensure seamless patient flow
• Maintain a clean, organized, and calm front desk environment

Our Ideal Candidate:

• Punctual & Reliable – Consistently shows up on time and can be counted on to follow through
• Detail-Oriented – Understands the importance of accuracy in patient information and daily tasks
• Strong Interpersonal Skills – Friendly, professional, and able to make patients feel welcome and cared for
• Multi-Tasker – Comfortable juggling phones, patient check-ins, messages, and admin duties simultaneously
• Self-Starter – Proactively finds ways to help and improve front office operations without constant oversight
• Tech-Savvy – Confident using scheduling software, email, and other office systems
• Discreet & Professional – Maintains patient confidentiality and handles sensitive information appropriately
• Prior experience in a medical, aesthetic, or spa environment is preferred but not required

Position Details:

• Full-Time, Monday through Friday
• Competitive hourly wage (based on experience)
• Supportive, team-oriented work culture in a high-end clinical setting

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