Live Chat Agent Job at Shavano Family Practice, Norwalk, CA

NUlIVW5ZK05BTDNiaHdkQm9ST2JLWFRveGc9PQ==
  • Shavano Family Practice
  • Norwalk, CA

Job Description

We are seeking a skilled Live Chat Agent to join our team. Your primary role will be to provide exceptional customer service by handling inquiries via our live chat platform. You'll be the face of our brand, directly impacting our reputation and customer satisfaction.
Responsibilities

Handle customer inquiries promptly via live chat.
Provide accurate, valid, and comprehensive information by using the right methods/tools.
Identify and assess customers' needs to achieve satisfaction.
Build sustainable relationships and trust with customer accounts through open and interactive communication.
Meet personal/customer service team targets and call handling quotas.

Requirements and Skills

Proven customer support experience or experience as a client service representative is a plus.
Strong phone contact handling skills and active listening.
Familiarity with CRM systems and practices.
Excellent communication and presentation skills.
Ability to multi-task, prioritize, and manage time effectively.
High school degree.

This position offers an opportunity to interact directly with customers, solve problems, and represent our company. If you have a knack for custom
Employment Type: Full-Time
Salary: $ 33.00 39.00 Per Hour

Job Tags

Hourly pay, Full time,

Similar Jobs

Denver Mattress

Delivery Driver/ Helper Job at Denver Mattress

 ...Currently seeking Delivery Driver/ Helper to fill a position with Denver Mattress Company. Ideal candidates will have high energy and the desire to work in a fast-paced customer service driven environment. Are you ready to be a part of an energetic team in a vibrant... 

The Busick Agency

Remote Sales Representative - Entry Level - Part-Time or Full-Time Job at The Busick Agency

 ...of our team to run appointments for mortgage protection, life insurance, final expense, retirement protection, annuities, and debt-free...  ...family and friends. Qualifications: Ability to obtain life/health insurance license in your respective state (license not... 

Workforce Housing Group

Director of Asset Management Job at Workforce Housing Group

Workforce Housing Group is a real estate investment and management firm focused on acquiring, operating, and preserving high-quality workforce housing communities. Our mission is to deliver strong risk-adjusted returns while providing safe, affordable housing that supports...

UME Tea

Barista Job at UME Tea

 ...leading tea shops in America known for its emphasis on quality, craftsmanship, and customer experience We're looking for a Boba Tea Barista to join our team! UME Tea is a chain store in the Bay Area,LA,ZA and IL, and we currently have 20 stores and counting! We also... 

Med Supply US

Healthcare Operations & Compliance Coordinator Job at Med Supply US

 ...We are a growing healthcare company seeking a detail-oriented Operations & Compliance Coordinator to manage office operations, healthcare compliance documentation, and administrative workflows. This role is critical to ensuring audit readiness, regulatory compliance, and...