Job Description

The Night Auditor is responsible for being the first point of contact as well as the first impression with guests, handling all stages of a guest’s stay which can include multitasking, and performing the following duties in a manner that reflects our property’s vision, mission, and core values. Responsibilities:

• Prepare and distribute end-of-day reports, ensuring accurate accounting records.
• Process payments, generate invoices, and reconcile transactions at the end of each shift.
• Respond to and resolve guest concerns promptly by working with the appropriate departments.
• Handle reservations via phone, email, or in person, including individual and group bookings.
• Address guest inquiries about hotel services, amenities, and local attractions.

Qualifications:

• Proficiency in internet software and Microsoft Office Suite (Excel, Word, Outlook, PowerPoint).
• Experience in hospitality is preferred but not required—we welcome applicants at all experience levels.
• Reasonable accommodations can be made for individuals with disabilities to perform the essential functions of the job.
• Physical ability to stand, walk, and lift up to 25 pounds as needed.
• Strong customer service skills with a guest-focused approach.

About Company: Our vision is to positively impact, and our mission is to raise the bar on what relationships, reputation, and returns mean in hospitality. We are passionate about owner results with proven systems, talent, and intentional culture to fuel optimal outcomes.

Job Tags

Work at office, Local area, Shift work, Night shift,

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