Job Description

Make an impact in Norristown, Pennsylvania, as a Behavioral Health Clinical Manager within Montgomery County Residentials, a program within the nationally recognized Resources for Human Development (RHD) organization!

About the role:

The Clinical Manager is responsible for providing clinical support and leadership to staff and participants. The Clinical Manager assists with the development, implementation, and monitoring of programmatic systems, and works with Program Director to develop new strategies to ensure needs and best practices are incorporated into the program design.

About the program:

Positive Resolutions is dedicated to enriching the lives of mentally ill adults by focusing on reducing the barriers to reaching their fullest potential and establishing supportive partnerships in recovery-oriented settings. Started 2001.

DIRECT DUTIES: 

• Provide supervision and evaluation of staff including E.H.R oversight and approval of notes as rendering provider for billing. 
• Implement and maintain program policy and procedures and continuous quality improvement measures. 
• Monitor and maintain program budget. 

Administrative Functions: 

• Coordinates, facilitates, and documents treatment and services for program participants, groups and individuals. 
• Document and submit all clinical interactions in a timely manner. 
• All other duties as identified by the Program Director. 

Education and Experience:

• Minimum Master’s Degree required in Psychology, Social Work, or related field. 
• Five years’ experience managing a diverse team of clinician and medical staff. 
• 3 years’ experience working with MH/IDD, D&A/Homeless population. 

Job Competencies: 

• Effective Communication: Ability to clearly and respectfully communicate with residents, families, staff, and external agencies. Demonstrates active listening and ensures transparency in all interactions.
• Ethical Practice: Upholds confidentiality, integrity, and ethical standards in all interactions and decisions, ensuring the rights and dignity of residents are prioritized.
• Leadership and Accountability: Provides clear direction to staff, models positive behaviors, and takes responsibility for the success of the residential program. Holds self and team members accountable for meeting expectations and standards.
• Collaboration: Works collaboratively with other professionals, families, and community partners to ensure quality care and services are provided to residents.
• Cultural Humility: Demonstrates respect for and understanding of the diverse backgrounds, needs, and perspectives of residents, staff, and families, fostering an inclusive and supportive environment.
• Problem Solving and Conflict Resolution: Approaches challenges with a solution-focused mindset, resolving issues in a fair and timely manner, while maintaining professionalism and promoting a positive atmosphere.
• Adherence to Policies and Procedures: Ensures compliance with all regulatory and organizational standards, maintaining a safe, respectful, and efficient residential environment.
• Well-organized and detail-oriented.
• Excellent Customer service skills (both internal and external).
• Strong interpersonal and communication skills.
• Leadership and management skills.
• Resident relations and retention.
• Knowledge and understanding of state and federal regulations. Regarding group home/residential care.
• Behavioral issue management and crisis intervention skills.
• Compliance with regulatory standards.
• Proficiency in direct supervision, developmental disabilities care and medication administration.
• Life-saving measures (CPR) and first aid certifications.
• Budget management.
• Previous supervisor/management experience in group home/residential setting.
• Medical terminology knowledge.
• Demonstrates a strong working knowledge of the appropriate. regulations, Apis values and program policies and procedures. 
• Basic computer and internet literacy with the ability to utilize applications like emails, time recording and other programs to enter and retrieve data as necessary to perform the essential functions of the job. 
• Subject to employment screenings, including FBI clearance, if applicable.

Physical requirements:

• Medium: exerting up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently, and/or up to 10 pounds constantly to move objects.
• Stand or Sit (stationary position).
• Walk.
• Use hands or fingers to handle or feel (operate, activate, prepare, inspect, position).
• Climb (stairs/ladders).
• Talk/Hear (communicate, converse, convey, express/exchange information).
• See (detect, identify, recognize, inspect, assess).
• Pushing or Pulling.
• Repetitive Motion.
• Reaching (high or low).
• Kneel, Stoop, Crouch or Crawl (position self, move).
  
   

Reporting Relationships:

• Direct Supervisor: Program Director or Assistant Program Director.

About the Company:

RHD is an affiliate of Apis Services, Inc. (a wholly owned subsidiary of Inperium, Inc.). Apis Services, Inc. provides a progressive platform for delivering Shared Services to Inperium and its Constellation of affiliate companies. Allowing these entities to advance their mission and vision. By exploring geographical program expansion and focusing on quality outcome measures to create cost savings that result in reinvestment into the organization's stakeholders through capacity creation and employee compensation betterment. 

Apis Services, Inc. and affiliate’s provide equal employment opportunities for all employees and applicants for employment in compliance with all federal and all applicable state and local laws and regulations, including nondiscrimination in hiring and employment. All employment decisions are made without regard to race, color, religion, gender, national origin, ancestry, age, sexual orientation, gender identity and expression, disability, genetic information, marital status, pregnancy/childbirth, veteran status or any other basis protected by law. This policy of non-discrimination and equal employment opportunities extends to every phase and aspect of hiring and employment. 

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