We're on the lookout for a Client Service Professional to be the primary link between our company and our current and potential customers.
We're looking for someone who can tackle customer issues, complaints, and inquiries head on –all while keeping customer satisfaction at the forefront of their decision-making and communication.
Manage large amounts of inbound calls with efficiency and courtesy
Follow conversation prompts and scripts when handling different topics
Identify customers' needs; clarify their information; research their issues; then provide solutions and/or alternatives to solve their problems
Seize opportunities to upsell products when they arise
Build sustainable relationships and engage customers by going the extra mile when you can
Attend educational seminars to improve knowledge and performance level
Meet or exceed personal/team qualitative and quantitative targets
Previous experience in a customer support role
Strong phone and verbal communication skills, plus active listening skills
Empathetic customer focus, flexibility to manage many different personality types
Ability to multi-task, set priorities, and manage time effectively
Important Information for Independent Contractors
...School degree or equivalent required, Bachelors degree preferred ~1-5 years of experience in call center, customer service, or telemarketing environment is preferred Skills and Physical Demands : Must be bilingual in English and Spanish/Punjabi...
...experienced CNAs/HHAs that are able to work weekends to provide In-Home Care for seniors. If... ...Background check and CPR. We offer Paid Time Off, IRA for Retirement, Flexible Schedules,... ...application thru our web site:Job Type: Part-timeJob Type: Part-timeAbility to...
...candidate engagements for over 1200 pioneering customers around the globe. Job Description At Hirevue, Renewals Managers are the stewards of our most important... ...in place to protect work-related data in a remote setting. Our organization has implemented a...
...Fraud/Disputes Analyst KYC (13/hr) This role offers the chance to make a real impact by protecting customers and ensuring safe, trustworthy transactions on our platform. Youll work in a dynamic Trust & Safety environment, handling fraud investigations, disputes,...
...Interventional Cardiologist - Jersey City, NJ (#3137) Location: West New York and Jersey City, NJ Employment Type: Full-time Salary: $450,000 - $500,000 / yr (base salary) About Greenlife Healthcare Staffing: Greenlife Healthcare Staffing is a leading...