Fraud/Disputes Analyst - KYC (£13/hr) Job at ProPivotal Staffing, Oxford, OH

NG9YVG1veUpCN3JjandwQXBCU2FMbkxweEE9PQ==
  • ProPivotal Staffing
  • Oxford, OH

Job Description

Fraud/Disputes Analyst – KYC (£13/hr)

This role offers the chance to make a real impact by protecting customers and ensuring safe, trustworthy transactions on our platform. You’ll work in a dynamic Trust & Safety environment, handling fraud investigations, disputes, and account verification. It’s ideal for someone who enjoys problem-solving, research, and providing top-quality support while building expertise in KYC and fraud prevention.

What You’ll Do:

  • Conduct KYC (Know Your Customer) checks and verify new supplier and customer accounts
  • Investigate accounts and bookings to detect suspicious or fraudulent activity
  • Handle customer inquiries via phone and email regarding account verification and disputes
  • Resolve disputes efficiently, providing clear, actionable guidance to customers
  • Collaborate with team members to improve processes and meet operational goals
  • Take ownership of daily tasks with reliability, attention to detail, and proactive problem-solving

Required Skills & Qualifications:

  • Availability to work two weekends every four weeks
  • Strong attention to detail and research skills
  • Minimum 2 years of experience conducting KYC (Know Your Customer) checks, with a background in customer service
  • Comfortable using PCs and Microsoft Office
  • Excellent verbal and written communication, including professional phone etiquette

Preferred Skills:

  • Fluent in a second language (Spanish, French, Portuguese, German, Italian etc.)

There are no costs for candidates utilizing our services as our clients pay for all related hiring fees. All ProPivotal job postings are either actual positions we had available at the time of posting and/or are representative of positions we typically fill or expect to fill. If you see a job that interests you, respond to the ad or give us a call so that we can help you find a job you'll love. As one of the area's largest staffing firms, we help 2,500 people find jobs a year so chances are good that we can help you too.

ProPivotal is an equal opportunity employer and considers qualified applicants for employment regardless of race, gender, gender identity, gender expression, age, color, religion, disability, veteran's status, sexual orientation, or any other protected factor.

Job Tags

Full time, Second job, Work at office, Weekend work,

Similar Jobs

Stand-By Personnel

Structural Welder Job at Stand-By Personnel

 ...Structural Welder (Assembly) Pay: $25$26/hour Hours: MondaySaturday | 5:30 PM 3:30 AM Location: Broken Arrow, OK Job Type: Welder Weld Test: 3G MIG / Flux Core Job Order #: 123407 Position Overview We are seeking an experienced Structural... 

Cintas Corporation

Warehouse Associate - Loader/Unloader - 2nd Shift Job at Cintas Corporation

 ...Requisition Number: 217710 Job Description Cintas is seeking a Warehouse Associate Loader/Unloader to support the Rental Division. Loader/Unloaders are responsible for driving company trucks to designated areas in the facility for unloading of soiled products... 

Learner Education

Online AP Pre-Calculus Tutor Job at Learner Education

 ...Calculus and related advanced math subjects. Tutors who understand the U.S. curriculum and who can teach a range of math topics from 6th grade through college level can connect with more students. This is a fully remote contract role with flexible scheduling. What We... 

Domino's Franchise

Delivery Driver - 330 N WAHSATCH AVENUE Job at Domino's Franchise

 ...Job Description DRIVERS Want a job that is fast paced and exciting? We are looking for hard working, driven individuals...  ...join our team. Applicants must be willing to work weekends, nights and some holidays. If you think you have what it takes to... 

Openkyber

IAM Governance Job at Openkyber

 ...reusable platform services for: Compute (EKS, ECS, Fargate, Lambda) Data (RDS, Aurora, DynamoDB) Integration (API Gateway, EventBridge,...  ...Improve developer onboarding, documentation, and tooling. Governance, Cost & FinOps Design platform governance models: Guardrails...