Job Description

About Us:

We are a patient-focused, high-quality general dental practice dedicated to providing exceptional care in a friendly and professional environment. Our team values reliability, professionalism, and excellent customer service. We are looking for a front desk receptionist who is organized, detail-oriented, and committed to creating a welcoming experience for our patients.

Job Responsibilities:

• Greet and check in patients with a warm, friendly attitude
• Manage phone calls, schedule appointments, and confirm patient visits
• Verify insurance eligibility and benefits
• Collect payments and maintain accurate financial records
• Assist with patient forms, records, and data entry
• Coordinate with the dental team to ensure smooth daily operations
• Maintain a clean and organized front desk area
• Handle other administrative duties as assigned

What We’re Looking For:

• Previous experience in a dental or medical office preferred but not required

*Candidates with dental insurance experience are highly encouraged to apply

• Strong communication and customer service skills
• Detail-oriented with excellent organizational abilities
• Ability to multitask in a fast-paced environment
• Proficiency with dental software (Dentrix, Eaglesoft, or Open Dental preferred)
• Dependability and professionalism
• Positive attitude and team-oriented mindset

What We Offer:

• Competitive pay based on experience
• Paid time off and benefits package
• Supportive and professional work environment
• Growth opportunities within the practice
• Team bonding staff events

Summary of Schedule:

• 10 hr shifts
• At least one week day off
• Up to 2 mandatory Saturdays a month 7:30am-1:30pm

How to Apply:

If you’re a dedicated professional with a passion for excellent patient service, we’d love to hear from you! Please submit your resume and a brief cover letter explaining why you would be a great fit for this role.

Job Type: Full-time

Benefits:

• 401(k) matching
• Health insurance
• Opportunities for advancement
• Paid time off

Schedule:

• 10 hour shift

Ability to Commute:

• Lancaster, OH 43130 (Required)

Ability to Relocate:

• Lancaster, OH 43130: Relocate before starting work (Required)

Work Location: In person

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