Job Description

Are you looking for a career in a welcoming, professional environment where excellent customer service is just as important as high-quality dental care? We are a busy, growing dental practice seeking a full-time Dental Receptionist to join our front office team. This role is essential to keeping our office running smoothly and ensuring every patient feels valued and cared for from the moment they walk in.

Responsibilities include:

• Greeting patients with a professional and friendly demeanor.
• Managing a multi-line phone system, scheduling, confirming, and adjusting appointments.
• Verifying insurance.
• Collecting co-pays or balances.
• Handling patient check-in/check-out, ensuring accurate and complete records.
• Communicating effectively with both patients and clinical staff to maintain a smooth flow throughout the day.
• Assisting with billing inquiries and providing clear explanations to patients.
• Maintaining confidentiality and professionalism at all times.

What We’re Looking For:

• Strong customer service skills with a genuine passion for helping people.
• Excellent communication and organizational abilities — both verbal and written.
• Comfort working in a busy, multitasking environment with attention to detail.
• Dependable, proactive, and able to work well as part of a team.
• Previous dental experience is highly preferred; knowledge of dental software is a plus.

If you are professional, personable, and motivated, we want to hear from you! This is more than just a receptionist job — it’s an opportunity to be part of a team that values service, compassion, and excellence in every interaction.

Apply today by sending your resume and a brief cover letter to amanda@shinemoderndentistry.com

Job Type: Full-time

Expected hours: 30 – 40 per week

Benefits:

• 401(k) matching
• Continuing education credits
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Uniform allowance
• Vision insurance

Work Location: In person

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