Job Description

Base pay rate: $19 / hour  - Use our Daily Pay benefit and get access to your pay as you need it.

Westgate River Ranch Resort & Rodeo  provides you with the unique opportunity to meet and greet with guests who share your enthusiasm for the great outdoors at our authentic Florida dude ranch, which lies on 1,700 beautiful acres overlooking the scenic Kissimmee River and just one hour South of Orlando. Enjoy the surroundings and excitement that our amazing resort offers such as incredible outdoor recreational opportunities, including horseback riding, airboat and swamp buggy rides, trap & skeet range, full-service marina and award-winning Saturday night rodeo

Job Description

• Play a crucial role in ensuring that our guests experience the highest standards of cleanliness and comfort during their stay.
• Supervise and motivate housekeeping personnel, providing daily supervision and ensuring adherence to service and productivity standards.
• Assign duties to staff and examine their work for accuracy, neatness, and compliance with policies and procedures.
• Communicate with guests and employees verbally and in writing, answering questions and providing clear direction.
• Inspect and prepare clean units before turning them to vacant and clean for guest occupancy.
• Assist in the training and development of both existing and new staff members.
• Report engineering issues according to established company procedures.
• Respond promptly to guest and employee concerns, ensuring timely and effective resolution.

To excel in this role, you must embody our core values of  integrity, passion, and a strong work ethic . These values are essential to our success, and we are looking for someone who shares our commitment.

Qualifications

• Must be able to lift 50 lbs. and work in outdoor weather conditions.
• Valid Driver’s License
• Must be proficient in speaking, reading, and writing English. Must have basic to intermediate computer skills such as data entry, email management, and Microsoft Office (Excel, Word, and Outlook).
• Prior experience with HotSOS, property management system preferred.
• Westgate Resorts is a Smoke and Tobacco-Free workplace. Except where prohibited by law, applicants who smoke or use tobacco products will not be considered for positions at Westgate
• Required to pass a background check, drug test, and prove eligibility to work in the United States

Additional Information

Why Westgate?

• Comprehensive health benefits – medical, dental and vision
• Paid Time Off (PTO) – vacation, sick, and personal
• Paid Holidays
• 401K with generous company match
• Get access to your pay as you need it with our Daily Pay benefit
• Family benefits including pregnancy, and parental leave and adoption assistance
• Wellness Programs
• Flexible Spending Accounts
• Tuition Assistance
• Military Leave
• Employee Assistance Program (EAP)
• Life, Disability, Accident, Critical Illness & Hospital Insurance
• Pet Insurance
• Exclusive discounts for Team Member (i.e., hotels, cruise, resorts, restaurants, entertainment, etc.) 
• Advancement & development opportunities
• Community Involvement Programs

Westgate Resorts is an Equal Employment Opportunity employer . All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status or any other protected status under federal, state or local law. If you have a disability and believe you need a reasonable accommodation in order to complete your application or any part of the recruiting process, please email WGAccommodations@wgresorts.com with the job title and the location of the position for which you are applying.

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